Frequently Asked Questions
How can I find the right shoe size?
You can refer to the shoe size chart on the product page of our shoes. Our shoes are true to size, with a roomy toe box suitable for Indian feet.
What are the shoes made of?
The shoes are made of premium materials, featuring a microfiber backing for flexibility and breathability, and a fine mesh lining for comfort.
How can I place an order?
Go to our website's collections page, select your product, and place the order. Contact customer support for assistance.
What are the different payment modes?
We accept card payments, UPI, pay-later options, and cash on delivery.
How do I check the status of my order?
You will receive a tracking link on your registered email and WhatsApp once the order is dispatched from our warehouse.
What are the shipping charges?
Shipping’s on us! Just take your pick and place the order.
When will I receive the order?
Your new pair of Flyo will reach you within 7-10 working days of placing the order.
Can I opt for express delivery?
All our deliveries are express! We love it when you place an order and ensure it reaches you promptly.
How can I return a product?
If the size or color isn’t as expected, place a return request within 7 days of receiving the product. We’ll process it for you.
How can I exchange a product for a different size?
We’re happy to exchange your order for a different size within 7 days. Hassle-free, promise!
How long does it take to return the product and receive the refund?
Returns are picked up within 24-48 hours. Refunds are processed within 7 business days after a quality check.